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    What items are returnable?

    • Within 14 days of receipt of your shipment
    • In original condition
    • Unwashed and Unworn
    • In the original packaging
    • Swing tags still attached

     

    What items are non-refundable?

    • Sale items, we only offer a voucher

     

    Are there any charges for return?

    • You are responsible for return shipping charges
    • Original shipping charges is non-refundable
    • You are liable for the package until it has been delivered to us so we recommend you sending the item tracked in case the parcel goes missing.

     

    How do I return?

    • Please fill out our returns form enclosed within your parcel ensuring you tick refund or exchange and select one the return reason codes.
    • Enclose the completed returns form with your parcel.
    • Return to: everFaB London, Nutwood, Stock Road, Ingatestone, Essex, CM4 9PN

     

    How soon will I get my refund?

    • Once your return is received and inspected, we will send you an email confirmation to notify you that your refund has been processed
    • Credit will automatically be applied to your original method of payment, within 10 business days.

      

    Still have questions? Email us at info@everfablondon.com  with your full name, order number and we will get back to you shortly.