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    What items are returnable?

    • Within 14 days of receipt of your shipment
    • In original condition
    • Unwashed and Unworn
    • In the original packaging
    • Swing tags still attached


    What items are non-refundable?

    • Sale items, we only offer a voucher


    Are there any charges for return?

    • You are responsible for return shipping charges
    • Original shipping charges is non-refundable
    • You are liable for the package until it has been delivered to us so we recommend you sending the item tracked in case the parcel goes missing.


    How do I return?

    • Please fill out our returns form enclosed within your parcel ensuring you tick refund or exchange and select one the return reason codes.
    • Enclose the completed returns form with your parcel.
    • Return to: everFaB London, Nutwood, Stock Road, Ingatestone, Essex, CM4 9PN


    How soon will I get my refund?

    • Once your return is received and inspected, we will send you an email confirmation to notify you that your refund has been processed
    • Credit will automatically be applied to your original method of payment, within 10 business days.


    Still have questions? Email us at  with your full name, order number and we will get back to you shortly.